What can I do when my edit task failed?

Created by EasyBy Team, Modified on Thu, 16 Jun 2022 at 01:01 PM by EasyBy Team

In case EasyBy failed to request Shopify API for product updates including partially failed and fully failed. You can try the following solutions to solve this issue.

Go to the History page and find the failed task, you'll see 2 actions after clicking "..."


Submit the failed task by Retry action and continue running the task.


If a serious error occurred, the task retry may fail again. You can revert the updated products (applicable for partially failed) and create a new task to update your products.

You can also contact us by email to support@easyby.io if you need further help.

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